People are at the of our business

Join the Pulman family...

 

Who are Pulman?

Volkswagen Commercial Logo 2016
Volkswagen Logo 2016
Skoda Logo 2016
SEAT Logo 2016

Are you excited for a fantastic career in the motor industry?

At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham and Sunderland. With over 170 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst delivering a fantastic customer experience.

Our Mission

  • Develop our staff to their full potential.
  • Provide a fantastic working environment.
  • Treat everyone fairly.
  • Deliver a fantastic customer experience.

A lot has changed since 1998

From a portable cabin with 17 members of staff to a hugely successful multi-franchise family-run automotive group with 170 members of staff. Join the Pulman family.

Current Openings

Motor Vehicle Technician

Technical

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Competitive Salary

Volkswagen - Durham

Pulman are looking for a highly experienced Motor Vehicle Technician. Based at our newly refurbished Volkswagen showroom. You will be focused on delivering a fantastic customer service to the business across our four sites.

  • Delivering a fantastic customer experience.
  • Car repairs and servicing.
  • Diagnostics.
  • MOT testing.
  • Highlighting up-selling opportunities.
  • Completing work in a timely and efficient manner.
  • Working alongside a team.

The ideal candidate will be able to multi-task, comfortable working with multiple computer programs at one time, have a mechanical background along with organisational, customer handling and time management skills. You will be focused on delivering a fantastic customer experience. Mechnical experience is essential; experience with Volkswagen Group vehicles is desireable.

In return, Pulman will offer you fantastic training and progression opportunities as well as a competitive salary.

The core working hours will be Monday to Friday, 8:00am to 5:30pm and a Saturday 8:30am to 12:30pm or 4pm, depending upon location, working on a rota basis.

Sales Executive

Sales

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OTE £40,000

SKODA - Durham

Pulman are looking for a highly experienced Sales Executive to join the Pulman Sales Department based at our state of the art SKODA showroom. You will be focused on delivering a fantastic customer service to the business across our four sites.

  • Provide a fantastic customer experience to achieve customer loyalty
  • Sell maximum number of vehicles possible and associated products
  • Achieve maximum profitability on sales
  • Ensure customer awareness of options, accessories, extended warranty, finance and associated facilities
  • Highlighting up-selling opportunities
  • Help Retailer to achieve industry-leading standards of customer care and process efficiency
  • To be FCA compliant at all times
  • Ensure Sales Process is followed at all times

The Person:

You will have a proven track record for sales from within the motor trade. You must have excellent communication skills coupled with great business acumen and have a strong desire for success. You will be able to multi-task, excellent communication and time-management skills. Be comfortable working with computers and to deadlines. To be a team player and work on own initiative and above all focused on delivering a fantastic customer experience.

The Package:

This roles offers OTE earnings of £40,000 per annum and company car and fantastic opportunities.

PT Switchboard Operator/Receptionist (Evening & Weekends)

Customer Service

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Competitive Salary

Volkswagen - Durham

Pulman are looking for a part time Switchboard Operator/Receptionist (Evening & Weekends) to work on our busy switchboard in our bespoke flagship showroom in Durham. This is a vitally important role as it is first point of contact for all customers. You must be focused on delivering a fantastic customer experience by re-directing calls to the correct department in a professional and timely manner. You will be responsible for

  • Maintaining a presence at switchboard, ensuring all internal & external calls are answered and dealt with immediately.
  • Ensuring all customers receive a pleasant and courteous welcome.
  • Help the retailer achieve industry leading standards of process and efficiency.

The ideal candidate will be able to multi-task, comfortable communicating with all types of customers, have excellent communication and time-management skills. Focused on putting the customer first and delivering a fantastic customer experience.

This is a part time role for specific shifts: Friday 4pm to 7pm, Saturday 8am to 4.00pm and Sunday 10.30am to 4.30pm.

This role is hourly paid and based on the national minimum wage and attracts a bonus scheme..

Graduate

Company Wide

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Competitive Salary

Pulman Group

The Pulman Group have successfully run graduate programs for several years and we have celebrated some fantastic success stories where graduates have developed to secure Senior Management positions. Our graduate scheme offers candidates an opportunity to work in many disciplines throughout the Company covering retail and B2B sales, customer service, marketing, web development. IT, business administration, finance and management. We're looking for enthusiastic individuals who have a desire to work in the Motor Trade. The graduate program lasts approximately two years, during which time you will enjoy spending time in many key departments and having the opportunity to influence and deliver business improvement projects. We are inviting applicants from business administration, marketing, human resources, IT & finance disciplines.

The Person:

You will have a career focused attitude, a strong desire for continuous learning and development, the drive to challenge and constructively contribute to key projects, a confident communicator with the ability to work alongside the Senior Management team and above all be focused on delivering a fantastic customer experience.

Head Chef

Catering

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Competitive Salary

SKODA Café Dafté - Durham

We’re looking for an entrepreneurial Head Chef who wants to deliver fantastic food alongside a fantastic customer experience. You’ll relish the freedom to create menus that are fresh, simple and bang up to date with the latest food trends and healthy lifestyles, promoting fitness and wellbeing at our two cafés at Pulman Volkswagen, Durham and Pulman ŠKODA.

The role is based at the brand new £3 million Pulman ŠKODA site. Our new kitchen facility is second to none, a dream environment for any chef! We’ll provide you with the platform to build our business Café Dafté, which has already established a fantastic reputation since its conception in 1998, a motor industry first. You’ll align your ideas to our culture, based on family values and fantastic customer service. Our in-house marketing & communications team will provide the support needed to drive business to new and existing customers; raising awareness of the exciting food you’ll create and making sure everyone is talking about Café Dafté as their destination of choice.

Having a desire and passion to drive the business forward is essential along with the ability to identify exciting new opportunities to provide new revenue streams; from outside catering to events, conferencing and external hospitality. Working with the Café Manager you will develop a blue print that over the next 3 years delivers Bistro status with an alcohol license at our two locations. And your reward? Along with a fantastic salary there’s a bonus scheme and unlimited potential to develop the Brand and the business.

The salary for this fantastic opportunity is competitive plus profit share.

Kitchen Porter

Catering

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Competitive Salary

SKODA - Durham

Having already established our position on Trip Advisor, Café Dafte has become a firm favorite with our customers and the general public. The highly rated venue attracts customers from around the local area and delivers an equally fantastic customer experience to that of our core car business. Pulman are looking for an experienced kitchen porter to work in the brand new Café Dafté at Pulman’s newest retail destination in Belmont, Durham. Main responsibilities will include assisting the Chef preparing hot and cold food, keeping the kitchen clean and tidy, washing up and re-stocking equipment, clean down and stock rotation. Basic food hygiene certificate is desirable but not essential.

This is a full time role 7.00am - 3pm Monday to Friday.

Valeter

Aftersales

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Competitive Salary

SKODA - Durham

Pulman are looking for a Valeter to work in the brand new state-of-the-art ŠKODA showroom located in Belmont Durham

The Role:

Focused on delivering a fantastic customer experience this is a vitally important role.

  • To maintain excellent standards of cleanliness and care of all customer and display/demonstrator vehicles.
  • Completing full valets for new and used vehicles.
  • Responsible for maintaining high standards of cleanliness of vehicles on the pitch.
  • Checking vehicles in on delivery.
  • Ensure the highest level of customer and colleague satisfaction.
  • Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines.
  • Help the retailer achieve industry-leading standards of process efficiency.

The ideal candidate will be able to multi-task, have high standards of vehicle presentation, to be a team player but have the initiative to work unsupervised with a focus on delivering a fantastic customer experience. It is essential that you hold a full driving license.

#ThatsPulman

What is happening at Pulman... learn more

Apply Now

Apply for any of our jobs listed.

Alternatively you can phone Laura Makepeace on (0191) 383 7525
or mail to Abbey Road, Framwellgate Moor, Durham, DH1 5HA.