Mechanic working in a garage on a car

Pulman Servicing

At Pulman no-one knows your vehicle better than we do. So you can relax knowing your car is in safe hands whether it is being maintained, serviced or repaired.
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Vehicle Servicing at Pulman

When you purchase a new or approved used car from us, we prioritise delivering a fantastic customer experience.

  • Our commitment to excellence is evident through our expertise and extensive training, ensuring peace of mind for our customers.
  • We maintain manufacturers' high standards with comprehensive servicing and repair options available at all our retailers.
  • Our warranties provide reassurance, supplemented by the significance of regular scheduled servicing and maintenance.
  • Our dedicated team utilises state-of-the-art MOT testing facilities for any necessary repairs, using genuine parts to maintain warranty compliance.
  • At every step, our aim is to exceed your expectations, guaranteeing trouble-free motoring for many miles to come and providing a truly fantastic customer experience.

Vehicle Servicing at Pulman

When you purchase a new or approved used car from us, we prioritise delivering a fantastic customer experience:

Comprehensive servicing and customer experience infographic
MOT and warranties servicing infographic

Where can you visit us?

At our family-run service centres strategically located throughout the North East, including County Durham, Newcastle upon Tyne, and Sunderland, we go the extra mile to ensure delivering a fantastic customer experience.

Our commitment to maintaining manufacturers' high standards remains unwavering, and we bring our expertise and training to every service we provide.

By choosing our conveniently located service centres, you not only benefit from our extensive knowledge and experience but also gain peace of mind knowing that your vehicle is in the hands of professionals who prioritise customer satisfaction.

We take pride in serving these communities and look forward to serving you with exceptional care and attention to detail at any of our North East locations.

See Locations

Pulman Group celebrate 20 years in the motor trade with Volkswagen, car dealer in Durham

Mobile Servicing at Pulman

Mobile servicing van on a blue background

Our ever-expanding Mobile Servicing capability puts our workshop right where you need it. Dedicated, expert technical teams have the same training and carry the same Genuine Parts as our franchised workshops, so you can be fully confident of quality workmanship.

Our Mobile Service Clinic offering includes:

  • Full servicing
  • Minor warranty work
  • Air conditioning servicing
  • Electrical fixes, including battery testing & charging
  • Diagnostics & software updates
  • Inspections to catch future issues before they become serious
  • Periodic Maintenance Inspections (PMIs)


Discover more on our mobile servicing below.

Discover More Here

*Valid for vehicles aged 3 to 6 years, with a 2.0L engine or less and under 100,000 miles at activation. Offer valid until 02/12/2024. Pay monthly option payable over 24 months. Terms, eligibility criteria and exclusions apply. Excludes electric vehicles and vehicles with an existing service plan. Vehicles that have been out of a warranty (that has been provided by Volkswagen UK or Volkswagen Financial Services) for more than 30 days will have a no-claim period of 30 days at the start of their policy. The All‑in Warranty does not cover any vehicle already covered under any other guarantee, insurance, warranty and/or gesture of goodwill. Volkswagen Financial Services.