Sunderland car dealer motors off with ‘Garage of the Year’ gong

Sunderland
car dealer motors off with ‘Garage of the Year’ gong




/Dealership voted one of 20 most trusted UK garages
                              /Pulman
SEAT is focused on offering first-class customer service
                         /Motor
Codes’ online garage finder holds over 230,000 online reviews
 
Leading
car retailer Pulman SEAT is celebrating being named as the most trusted main
dealer in the North East.
 
The
dealership in Burntland Avenue, Southwick, Sunderland, has been voted the
region’s Motor Codes ‘Garage of the Year’.
 
Chris
Slater, Site Manager at Pulman
SEAT, said: “This is great news. At Pulman SEAT we are focused on delivering a
fantastic customer experience to all our customers so we are thrilled that they
have recognised this by voting for us as their number one garage.”
 
Pulman
SEAT was also named as the young-spirited carmaker’s ‘Dealer of the Year’ in
January last year for the second year running, even though it had only been
trading for two-and-a-half years at the time.
 
The
Motor Codes ‘top 20’ regional Garage of the Year winners are made up of 10
franchised main dealers and 10 independent garages, as nominated by customers
of its 8,000-strong garage network.
 
The
garages which made the shortlist – people’s favourite 10 main dealers and 10
independent garages – topped their regions following a month-long competition
that generated more than 13,000 online reviews from garage customers.
 
Motor
Codes’ online garage finder holds over 230,000 online reviews and it is this
customer feedback that helps direct people to approved garages rather than
unscrupulous traders.
 
Chris
Mason, managing director of Motor Codes, sees Garage of the Year as a way of
promoting those garages that consistently provide excellent customer service.
 
He
said: “Everybody shops online these days and it’s no different when it comes to
looking for a trustworthy garage. By putting themselves in the spotlight and
being open to review, Motor Codes garages are helping to boost confidence.
People can now make an informed decision about who to trust when it comes to
spending on car servicing.”
 
 
Motor
Codes is the government-backed, self-regulatory body for the motor industry.
Its voluntary membership of thousands of garages is committed to maintaining
high standards throughout the new car sales process, administration of new car
warranties and car service and repair.
 
SEAT
is the only company in its sector with the full-range capacity to design,
develop, manufacture and market cars in Spain. A member of the Volkswagen
Group, the multinational has its headquarters in Martorell (Barcelona),
exporting 83% of its vehicles, and is present in 77 countries. In 2012 SEAT had
a total turnover of more than 6 billion euros, with overall deliveries
amounting to 321,000 units.
               
SEAT
Group employs 14,000 professionals at its three production centres in Barcelona
− Zona Franca, El Prat de Llobregat and Martorell, where it manufactures the
highly successful Ibiza and Leon, amongst other models. Additionally, the
company produces the Alhambra in Palmela (Portugal), the Mii in Bratislava
(Slovakia) and the Toledo in Mladá Boleslav (Czech Republic) at Volkswagen
Group plants. 
 
The
Spanish multinational also has a Technical Center, a ‘knowledge hub’, bringing
together more than 900 engineers whose goal is to be the driving force behind
innovation for the number one industrial investor in R&D in Spain. In line
with its declared commitment to environmental protection, SEAT undertakes and
bases its core activity on sustainability, namely reduction of CO2 emissions,
energy efficiency, as well as recycling and re-use of resources.
 
SEAT
UK enjoyed a tremendous year in 2013, selling 45,312 cars and achieving a 2.0%
market share – both company records.