• Salary: Meets national minimum wage
  • Type: Full Time
  • Department: Service
  • Location: Pulman Volkswagen Durham

About us

At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham, Sunderland & Cramlington. With over 230 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.

We have a very exciting opportunity for a Service Administrator Apprentice to join our fantastic Aftersales team at our Head Office Volkswagen dealership in Durham.


The key requirements of the role are:

  • Use of bespoke IT systems
  • Invoicing
  • Job card preparation
  • Administration including producing reports, creating and maintaining records and filing vital information
  • Communicating with the Aftersales department & building good relationships with your colleagues and the Brand

Key skills and Experience

  • Confident with computers, the use of email and IT systems (training provided)
  • Good communications are essential

You will be an organised person who can follow processes efficiently and with a keen eye for detail. You'll need to be a strong team player, methodical and with a desire to learn.

For the right person, this is an exciting opportunity to join a forward-thinking employer and to develop your career within the motor industry.


  • 22 days annual leave plus Bank Holidays
  • Company pension scheme
  • Employee discount scheme
  • Death in service benefit
  • Fantastic working environment

Working Schedule

Monday to Friday 8:30am-5:00pm

Here at Pulman we take your privacy seriously and promise to never sell your personal details to anyone. We’re also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitiment policy.

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