Master Technician

Service Department


  • Pulman SEAT, Burntland Avenue, Sunderland, Tyne & Wear, SR5 2ET
  • Updated Date: Mon, Jul 2, 2018 3:13 PM

Master Technician


About Pulman:

At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham and Sunderland. With over 200 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.

We are looking for an enthusiastic, positive and skilled Master Technician to join our fantastic Pulman Aftersales team at our SEAT site in Sunderland.  We are looking for an individual who is excited about working with Pulman SEAT and the superb range of vehicles the Brand has to offer.

The role:

  • Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines
  • To work closely with Workshop Control to support the effective running of the workshop.
  • Support technicians, being highly trained in diagnostics and providing advisory support to the workshop.
  • Competent in undertaking all repairs
  • Pro-active towards training and developing in the role, undertaking mandatory training and technical updates
  • Communicate technical information to technicians in friendly and approachable manner
  • Engage with Customers regarding their vehicle and any required work
  • Deliver a fantastic customer experience

Relevant Experience & Qualifications Required:

  • NVQ Level 3 qualified or equivalent.
  • 3 – 5 years previous experience within a main dealer is desirable although not essential.
  • Qualified or Master Technician accreditation or working towards
  • Be able to comply with all company and manufacturers disciplines and procedures.
  • MOT tester desirable but not essential

The ideal candidate will be able to multi-task, have a strong time served vehicle mechanical background along with organisational, customer handling and time management skills.  You will be focused on delivering a fantastic customer experience.

In return, Pulman will offer you fantastic training and progression opportunities as well as a competitive salary, monthly & year-end bonus schemes, 22 days’ holiday, pension scheme & Employee benefits scheme

Apply Online
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