Apprentice Service Advisor

Aftersales Department

Meets National Minimum Wage

  • Pulman Volkswagen, Newcastle Road, Sunderland, Tyne & Wear, SR5 1QE
  • Updated Date: Tue, Jun 4, 2019 11:32 AM

Apprentice Service Advisor

Pulman are seeking an outstanding person to join our fantastic company on our apprenticeship programme.

The Role:

As a service Advisor you will be responsible for dealing with customers on a daily basis.  You will be part of team who deliver a fantastic customer experience to our customers. 

During the two year programme you will learn about the technical details of vehicles, how to use best practice to deal with customer queries, Volkswagen brand standards and how to generate business opportunities in aftersales.

You must be customer focused and highly organised with the ability to work with several different departments to deliver a truly first class service.

These are fantastic opportunities where you benefit from full time paid employment, tuition at the Volkswagen Group training Centre and training and qualification fees paid in full.

To be successful we need enthusiastic, customer focused people with a real interest in the motor industry.

If you think you have what it takes to succeed in an exciting and challenging career in the motor industry, then this could be the opportunity for you.

This position is to be based at our Volkswagen dealership in Sunderland.

To apply, please email with a CV and a cover letter explaining why you would like to complete an apprenticeship programme with Pulman. 

About Pulman:

At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham and Sunderland. With over 240 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.

If you want to work in a place that is friendly, innovative, great social scene, opportunity for progression, then get in touch!

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